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Remote Support

Need computer support without a maintenance plan?

Remote Support Desk $50 each 30 mins.
Remote Support Desk - Discount Package 1 Hour for just $100
As Needed Onsite Support - Business Hours** $150 hour
As Needed Onsite Support - After Hours** $200 hour
Emergency Support** $125 hour
Emergency Support - Holidays** $200 hour
As Needed Remote Support - After Hours $50 Per 30 mins.
Corporate Planning - Consultant $150 hour
Corporate Projects - Business Hours $175 hour
Corporate Projects - After Hours $200 hour

* Credit card required for As Needed Support
**Minimum of 1 hour (No travel charge!)

 

Custom Maintenance Plans

Custom plans take into consideration your company's number of computers, servers, how well you adopt to technology, user computer ability, IT budget, and how involved you want to be with your network and budget. To customize an onsite maintenance plan for your business needs please contact us today or Call (240) 224-4116 and a friendly and helpful Support Advisor will contact you to discuss your support needs.

Remote server maintenance and monitoring, starting at just $175 per month Onsite support, remote server maintenance and monitoring, starting at just $550 per month Prescheduled regular onsite support, minimum of 3 hours starting at just $107 per hour

Fixed-Price Maintenance Plans

We are able to support your office with our Fixed Rate Maintenance Plans. Depending on your office's support needs you can eliminate most IT maintenance extra costs. To find out more about our fixed rate maintenance plans, please contact us or Call (240) 224-4116 today and a friendly and helpful Support Advisor will contact you to discuss your support needs. Use the calculator below to as a Guestimate.

Corporate Maintenance Plan Features Standard Remote Premium Onsite
Scheduled Server and Network Maintenance
24/7/365 Emergency Response Time Guaranteed
As Needed Response Time Guaranteed
Remote Support Desk Response Time Guaranteed
Corporate Support Center Client Access system
Help Desk Ticketing system
Corporate Monitoring of Server(s) Included (9am-5pm)
Daily Monitoring of Backups
Restart Server after Critical Updates
Perform Sample Test Restores
Support Documentation
Management Oversight
Multiple Microsoft Certified IT Professionals
Remote Support Desk Included Unlimited Unlimited
Corporate Mail Security - Email Defense Premium Premium
Prescheduled Onsite Support Optional
Onsite Business Hour As Needed Support Included $125 Per Hr. Unlimited
Emergency Support Included $150 Per Hr. 10 Hours Mo.
Technology Recommendations/Budget Optional Annual
Firewall, Switch(es), Router support Optional Unlimited
Corporate Planning Labor $175 Per Hr. $175 Per Hr.
Corporate Project Labor $125 Per Hr.
$130 Per Hr.
$125 Per Hr.
$130 Per Hr.
 
Monthly Maintenance Investment $225 Per Server
$75 Per Workstation


Calculate
$299 Per Server
$75 Per Workstation
$20/Net. Device**

Calculate

* 1 Physical or Virtual Server maintenance and monitoring included. Additional phyical or Virtual Servers are $150 per month.
** Includes firewall, switches, printers and router support.

 

 
Maintenance and Support Agreements
We offer a variety of maintenance contracts. We will be happy to review the options based on specific needs and requirements.
CFTC - Commodities Federal Trade Commission
DIRECTV
Bowie State Univ.
Providence Hospital
Dr. Brownlee III, MD
USIP
PFC - Police and Fire Clinic
 
   
Phone: (240) 224-4116
Fax :(407) 735-2393
Email : support@quallstek.com
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