We are able to support your
office with our Fixed Rate Maintenance Plans.
Depending on your office's support needs you can
eliminate most IT maintenance extra costs. To
find out more about our fixed rate maintenance
plans, please
contact
us or Call (240) 224-4116 today and a friendly and helpful Support
Advisor will contact you to discuss your support
needs. Use the calculator below to as a Guestimate.
|
Corporate Maintenance Plan
Features |
Standard
Remote |
Premium Onsite |
| Scheduled Server and Network
Maintenance |
 |
|
| 24/7/365 Emergency Response Time
Guaranteed |
|
|
| As Needed Response Time Guaranteed |
|
|
| Remote Support Desk Response Time
Guaranteed |
|
|
| Corporate Support Center Client
Access system |
|
|
| Help Desk Ticketing system |
|
|
| Corporate Monitoring of Server(s)
Included (9am-5pm) |
|
|
| Daily Monitoring of Backups |
|
|
| Restart Server after Critical
Updates |
|
|
| Perform Sample Test Restores |
|
|
| Support Documentation |
|
|
| Management Oversight |
|
|
| Multiple Microsoft Certified IT
Professionals |
|
|
| Remote Support Desk Included |
Unlimited |
Unlimited |
| Corporate Mail Security - Email
Defense |
Premium |
Premium |
| Prescheduled Onsite Support |
Optional |
|
| Onsite Business Hour As Needed
Support Included |
$125 Per Hr. |
Unlimited |
| Emergency Support Included |
$150 Per Hr. |
10 Hours Mo. |
| Technology Recommendations/Budget |
Optional |
Annual |
| Firewall, Switch(es), Router support |
Optional |
Unlimited |
| Corporate Planning Labor |
$175 Per Hr. |
$175 Per Hr. |
| Corporate Project Labor |
$125 Per Hr.
$130 Per Hr. |
$125 Per Hr.
$130 Per Hr. |
| |
| Monthly Maintenance Investment |
$225 Per
Server
$75 Per Workstation
Calculate |
$299 Per Server
$75 Per Workstation
$20/Net. Device**
Calculate |
*
1 Physical or Virtual Server maintenance and monitoring included.
Additional phyical or Virtual Servers are $150 per month.
** Includes firewall, switches, printers and router
support.
