Support Services

Remote Support • Emergency Response • Onsite Technical Services

Support Center Navigation

Access all support resources, plans, tools, and documentation.

Support Plans

Compare Essential, Business, and Enterprise Covenant Support tiers.
Submit a Ticket

Open a new support request through the Quallstek Helpdesk.
Support FAQ

Answers to common questions about troubleshooting and services.
Support Portal

Client portal for dashboards, documentation, and remote tools.
Remote Support

Quick access for remote troubleshooting sessions.
Escalation & Contact

Reach out for escalations, emergencies, or general inquiries.

Remote & Onsite Support Options

Flexible support options for home users, businesses, and enterprise clients.

Remote Support

  • Remote Desk — $50 per 30 mins
  • Discount Hour — $100/hr
  • After Hours — $50 per 30 mins

Onsite Support

  • Business Hours — $150/hr
  • After Hours — $200/hr
  • Corporate Consultant — $150/hr
  • Corporate Projects (Business Hours) — $175/hr
  • Corporate Projects (After Hours) — $200/hr
  • * Minimum 1 hour — No travel charge

Emergency Support

  • Emergency — $125/hr
  • Holiday Emergency — $200/hr
  • * Minimum 1 hour — No travel charge

* Credit Card Required for As-Needed Support